FAQs

Frequently Asked Questions

About Gold Reef City

As much as we love talking to you, we might not get to your query quick enough as we receive tons of queries about our theme park, movies, hotels and vacancies daily, so we put together this handy FAQ for you to get your query answered ASAP!

The Gold Reef City Theme Park entrance fee is R250 per person. Children under the age of 3 do not pay for entrance to the theme park. See what’s included in the entrance fee here

Gold Reef City Theme Park trading hours can be found here.

Gold Reef City Casino trading hours can be found here.

Keep an eye on Tsogo Sun Gaming’s careers page for available vacancies and jobs at Gold Reef City – Good luck with the job hunt!

Entrance to the theme park is free on your birthday on presentation of your valid ID Book, Birth Certificate, Passport, or Drivers Licence!
 
Should your birthday fall on a day the park is closed – i.e. ( Monday – Wednesday currently), you can visit the Park on the Sunday closest to your birthday only!
 
Conditions: free entry applies to the birthday person only. Student cards are not accepted as proof of ID.
 

Terms and Conditions.

The parking fee for the Gold Reef City Casino is R20 for non-card holders and R10 Jack Tier cardholders. Entrance onto the complex id free for Jack, Queen, King and Ace Tier cardholders upon presentation of their valid Rewards card at the gate. Pedestrians pay a fee of R10.

Gold Reef City hotels’ room rates depend on availability and dates. Get a quote today or Click here

There are a variety of school packages available at Gold Reef City Theme Park. Treat your school kids from R110 per student! Book your school packages today. Prices may change so please check our school bookings page for more information on pricing.

movies@ Gold Reef City tickets start from R100 for 3D, R90 for 2D! See our movie line-up and book your movie tickets here

Enjoy an excellent buffet at Gold Reef City’s Billy G restaurant from R240 per person. Make your reservation today! Save from10% with your Gold Reef City Rewards card.

Guests may not bring their own food or beverages of any kind or form into Gold Reef City. We do have a variety of restaurants, fast food stalls and shops for you to purchase your desired food and drinks.

Gold Reef City is at cnr Northern Parkway and Data Crescent, Ormonde, Johannesburg, 2159.

GPS Coordinates: – 26°14′.15” S | 28°00′.48” E.

The easiest and closest Taxi rank to Gold Reef City would be the MTN Rank in town.

If your child is aged between three years and 13 years old, Definitely! See our Birthday Thrills packages!

Or If you would like to host the party at one of Gold Reef City’s many restaurants, please contact the restaurant directly.

Gold Reef City in Johannesburg South, South Africa has two sides to the entertainment destination, Gold Reef City Casino and Gold Reef City Theme Park. Both giving you an incredible variety of fun things to do, all in one exciting destination. Come play, relax and enjoy world-class entertainment with us.

Gold Reef City in Johannesburg South, South Africa has two sides to the entertainment destination, Gold Reef City Casino and Gold Reef City Theme Park. 

Both giving you an incredible variety of fun things to do, all in one exciting destination. Come play, relax and enjoy world-class entertainment with us.

Gold Reef City permits certain prearranged photo shoots. Wedding photos will only be allowed if the actual wedding was in the Gold Reef City Chapel, Family and Engagement photo shoots are not allowed unless agreed to by management in the form of a location shoot agreement.

 

Commercial photo and film shoots are charged a daily location fee from R50,000 and an additional R5,000 per ride for any rides that you require to be operational. T’s & C’s apply.

 

If the FAQ’s did not answer your query, contact us through our website or dial +27 11 248 5000 to be directed to the relevant department to assist you with your query.

  1. If it rains when the park is due to open, you will pay for a General Admissions ticket and the following rides will remain open; Water Rides, Jump City and 4D Theatre. All other attractions will also remain open for you to enjoy, such as Science Exploratory, Museum Houses, Gold Panning and Bullion Coaches. Please note: Water Rides will shut down in the case of thunder.
  2. If it starts raining after you have entered the park, the rides will close and no refunds will be given.
  3. If you have purchased an online ticket and have not redeemed it as yet you may change the date of your visit at no additional cost by via e-mail on goldreef.tickets@tsogosun.com  or calling our Customer Care Centre on +27 (0)11 248 6800.
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The Tsogo Rewards programme aims to reward our members each chance we get. No frills, no fuss – just relevant benefits that you can actually use!

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