FAQs

Frequently Asked Questions

About Gold Reef City

As much as we love talking to you, we might not get to your query quick enough as we receive tons of queries about our theme park, movies, hotels and vacancies daily, so we put together this handy FAQ for you to get your query answered ASAP!

The Gold Reef City Theme Park entrance fee is R200 per person. Children under the age of 3 do not pay for entrance to the theme park. See what’s included in the R200 entrance fee here.

Gold Reef City Theme Park trading hours can be found here.

Gold Reef City Casino trading hours can be found here.

Keep an eye on Tsogo Sun Gaming’s careers page for available vacancies and jobs at Gold Reef City – Good luck with the job hunt!

Entrance to the theme park is free on your birthday on presentation of your valid ID Book, Birth Certificate, Passport, or Drivers Licence!

Should your birthday fall on a day the park is closed – i.e. ( Monday – Wednesday currently), you can visit the Park on the Sunday closest to your birthday only!

Conditions: free entry applies to the birthday boy/girl only. Student cards are not accepted as proof of ID.

Terms and Conditions.

The parking fee for the Gold Reef City casino complex is R10 per car or R10 per pedestrian. Entrance fee onto the casino complex is free for all Rewards cardholders upon presentation of their valid Rewards card at the gate.

Gold Reef City hotels’ room rates depend on availability and dates. Get a quote today!

There are a variety of school packages available at Gold Reef City Theme Park. Treat your school kids from R110 per student! Book your school packages today. Prices may change so please check our school bookings page for more information on pricing.

movies@ Gold Reef City tickets start from R70 per person! See our movie line-up and book your movie tickets here

Enjoy an excellent buffet at Gold Reef City’s Billy G restaurant from R210 per person. Make your reservation today! Save from10% with your Gold Reef City Rewards card.

Guests may not bring their own food or beverages of any kind or form into Gold Reef City. We do have a variety of restaurants, fast food stalls and shops for you to purchase your desired food and drinks.

Gold Reef City is at cnr Northern Parkway and Data Crescent, Ormonde, Johannesburg, 2159.

GPS Coordinates: – 26°14′.15” S | 28°00′.48” E.

The easiest and closest Taxi rank to Gold Reef City would be the MTN Rank in town.

Should you have trouble finding our address you can see our directions guide.

If your child is aged between three years and 13 years old, Definitely! See our Birthday Thrills packages!

Or If you would like to host the party at one of Gold Reef City’s many restaurants, please contact the restaurant directly.

Gold Reef City in Johannesburg South, South Africa has two sides to the entertainment destination, Gold Reef City Casino and Gold Reef City Theme Park. Both giving you an incredible variety of fun things to do, all in one exciting destination. Come play, relax and enjoy world-class entertainment with us.

Gold Reef City in Johannesburg South, South Africa has two sides to the entertainment destination, Gold Reef City Casino and Gold Reef City Theme Park. 

Both giving you an incredible variety of fun things to do, all in one exciting destination. Come play, relax and enjoy world-class entertainment with us.

Gold Reef City permits certain prearranged photo shoots. Wedding photos will only be allowed if the actual wedding was in the Gold Reef City Chapel, Family and Engagement photo shoots are not allowed unless agreed to by management in the form of a location shoot agreement.

Commercial photo and film shoots are charged a daily location fee of R30,000 and an additional R5,000 for any rides that you require to be operational. T’s & C’s apply.

If the FAQ’s did not answer your query, contact us through our website or dial +27 11 248 5000 to be directed to the relevant department to assist you with your query.

  1. If it rains when the park is due to open, you will pay for a General Admissions ticket and the following rides will remain open; Water Rides, Jump City and 4D Theatre. All other attractions will also remain open for you to enjoy, such as Science Exploratory, Museum Houses, Gold Panning and Bullion Coaches. Please note: Water Rides will shut down in the case of thunder.
  2. If it starts raining after you have entered the park, the rides will close and no refunds will be given.
  3. If you have purchased an online ticket and have not redeemed it as yet you may change the date of your visit at no additional cost by via e-mail on goldreef.tickets@tsogosun.com  or calling our Customer Care Centre on +27 (0)11 248 6800.
Gold Reef City New Rewards cards. Sign up for a Gold Reef City Rewards card today at the Gold Reef City Customer Service Desk

Our Gold Reef City Rewards Programme aims to reward our members each chance we get. No frills, no fuss – just relevant benefits that you can actually use!

WINNERS KNOW WHEN TO STOP

Tsogo Sun Gaming proudly supports the National Responsible Gambling Programme. Winners know when to stop. Only persons 18 years and older are permitted to gamble. National problem gambling counselling toll-free helpline 0800 006 008. Tsogo Sun Gaming casinos are licensed casinos.

Copyright © 2021 Tsogo Sun Gaming. All rights reserved

Cookies are important to the proper functioning of a site.

This Website uses cookies placed by us and our partners in order to provide its services, to personalize content and to analyze usage. Data regarding your use of this website will be shared with our partners for social media, marketing and analysis. Our partners may combine this data with other data you have separately provided or which have been separately collected by them. You can find more detailed information in our privacy policy.

Gauteng
Kwazulu-Natal
Western Cape
Mpumalanga
Eastern Cape
Free State