Sign Up & Win

1. The Tsogo Rewards programme is a multi-partner reward programme operated on behalf of all participating entities (“Tsogo Sun Group”).
2. Only persons who are 18 years or older are eligible to sign up for the Tsogo Rewards programme. Juristic, excluded and self-excluded persons may not participate in the Tsogo Rewards programme.
3. Valid positive and acceptable forms of identification will be required. Photographic images of Tsogo Rewards members may be required for inclusion into the gaming system. Copies of each of these documents may be retained by the participating entities.
4. Tsogo Sun reserves the right, amongst other rights, to amend card status or withdraw cards at its sole discretion. In addition, Tsogo Sun reserves the right to suspend or terminate programme participation where Tsogo Rewards members are in breach of the terms and conditions, including but not limited to, qualification criteria.
5. The card status is determined by the Tsogo Rewards member’s activity in all aspects of the Tsogo Rewards programme.
6. It is the Tsogo Rewards member’s responsibility to insert the gaming card into electronic gaming devices or hand it in at table games during play.
7. The gaming card remains the property of Tsogo Sun Group and it reserves the right to levy a fee to replace lost, stolen or damaged cards.
8. Programme participation, rewards and benefits are not transferable. Gaming cards are limited to one  per person, per participating gambling entity.
9. Only the Member in whose name the Tsogo Rewards Card has been issued or whose name has been used to register on the Tsogo Sun App, is entitled to use the Tsogo Rewards benefits and discounts associated with it.
10. Specific terms and conditions apply to individual rewards, benefits and special offers. Furthermore, Tsogo Sun reserves the right without consultation with Tsogo Rewards members or any prior approval thereof, to amend the terms and conditions for programme participation, including but not limited to alliance with other programmes. Equally rewards, benefits, points earned, special offers, awards, expiry periods and rates at which points are earned may be amended.
11. Tsogo Rewards members may be required to present their gaming cards together with a positive and acceptable form of identification when utilizing their card for certain transactions and/or claiming of prizes, special offers or redeeming of vouchers.
12. Complimentary services are extended to one Tsogo Rewards member at the relevant entity’s discretion.
13. Members are required to notify the relevant participating entity of any changes in address or personal details, either in writing or in person at the Customer Service Desk.
14. Tsogo Rewards members without any activity in areas of Tsogo Rewards programme that generate points earning for a significant period of time will not be considered for special offers and benefits. In addition, programme participation may be terminated accordingly.
15. Further terms, conditions and rules may be applicable from time to time, which will be specific to the promotional offering. Tsogo Rewards members may visit the Tsogo Rewards programmefor the latest terms, conditions and rules that may be applicable to Tsogo Rewards programme and specific promotional offers.
16. Tsogo Rewards members may elect not to be included in Tsogo Sun Group’s marketing communications list by opting out at any time by clicking on unsubscribe in email communication or replying STOP to opt out of SMS communication. A reasonable period should be allowed for Tsogo Sun Group to give effect to aforementioned opt-out request; hence the Tsogo Rewards member may receive marketing communication during the transitional period.
17. Tsogo Sun Group reserves the right to alter, amend or cancel Tsogo Rewards programme at any time with prior notice. In addition, the use of points and/or benefits may be suspended from time to time with notice thereof.
18. The participating entity will be recording information relating to the Tsogo Rewards member each time the card is utilised for Tsogo Rewards programme purposes. The recorded information, will be utilised by the participating entity to reward Tsogo Rewards members accordingly and to further obtain and process information for historical, statistical and research purposes. Such information will be retained for a period that is appropriate to serve the legitimate business interests of Tsogo Sun Group.
19. Programme participants provide express consent to Tsogo Sun Group for the processing and further processing of their personal and special personal information for lawful purposes as set out in Protection of Personal Information Act, 2013, to enable Tsogo Sun Group to sign up participants to the Tsogo Rewards programmeand manage the functions associated. Refer to the Tsogo Sun Privacy Policy for information regarding personal information collected from participants, including the purpose for which information is collected and the further processing of participants’ personal information. Requests for the deletion, amendment or updating of personal information should be made in writing by the data subject.
20. Programme participants indemnify and hold harmless, Tsogo Sun Group, its subsidiaries, management and employees against any legal action, claim or suit, including but not limited to non-compliance in respect of consent requirements.

Spin the Wheel

21. No person under 18 is allowed to gamble or participate in this promotion.
22. Any person who has been issued with a Refusal of Entry order, or who is self-excluded, or who fall into category of excluded persons, is expressly prohibited from participating in this promotion.
23. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
24. This promotion is opened to Gold Reef City New Sign up members.
25. The promotional period will run from 01 October 2025 until 31 December 2025.
26. New Members over the abovementioned period will have an opportunity to spin the wheel and winning various prizes.
27. Prizes must be redeemed/used within 7 days of issue.
28. Participants need to spin the wheel hard enough to ensure that it makes three full rotations in order for the spin to be valid and eligible for a prize. Should the wheel not make three full rotations the participant will be required to spin again
29. Weekly rewards will be forfeited if not claimed within the collection period.
30. +Play rewards will be in the form of Slots +Play loaded directly onto the winner’s card.
31. An additional R25 Slots +Play will be issued to new Sign-ups if they download the Tsogo Sun App.
32. Unclaimed vouchers cannot be extended.
33. Prizes cannot be exchanged for cash or any other reward.
34. All decisions are final and binding and no correspondence or appeals will be entered into.
35. Any person transgressing the rules of this promotion will be disqualified.
36. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
37. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
38. Copies of these rules are available at the Tsogo Sun Rewards Desk upon request.